Social and Community Service Managers

If you want to work in community services with keen interest in socially helping the community then consider becoming social and community services mangers after gaining work experience.

These managers should have a strong desire to help others, effective communication skills, a sense of responsibility, and the ability to manage time effectively. Many human services jobs involve direct contact with people who are vulnerable to exploitation or mistreatment; so patience and understanding are also highly valued characteristics.

Role of Social and Community Service Managers

  • Plan, organize, or coordinate the activities of a social service program or community outreach organization.
  • Oversee the program or organization's budget and policies.
  • Directing social workers, counselors, or probation officers.
  • Create methods to gather information, such as statistics, about the impact of their programs.
  • Supervise staff, such as social workers, who provide services to clients.
  • Analyze data to determine the effectiveness of programs.
  • Suggest and carry out improvements to programs and services.
  • Develop and manage budgets for programs and organizations

Skills of Social and Community Service Managers

Analytical Skills: Managers need to understand and evaluate data and information from a variety of sources.

Creative Thinker: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Persistence:Job requires persistence in the face of obstacles.

Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.

Leadership: Social and community service managers must motivate and should have a willingness to lead, take charge, and offer opinions and direction.

Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Communication Skills: Working with the community and employees requires effective communication. Managers need to be able to speak and write clearly so others understand them. Public speaking experience is also helpful.

Managerial Skills: Social and community service managers spend much of their time administering budgets and dealing with personnel issues.

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