- Career Options
- Hospitality Tourism
- Travel Agent
Break into career as travel agent; find out if it suits your aptitude with our guide. Travel agents provide information and make best possible travel arrangement for the clients by sifting enormous information available online these days.
With a growing number of people willing to globe trotter the travel agent sector is witnessing increasing demand. Travel agents give advice on destinations and arrange for transportation, hotel accommodations, car rentals, tours, and recreation. They also may advise on weather conditions, restaurants, and tourist attractions. For international travel, agents also provide information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates.
Role of Travel Agent
- Plan travel for business and vacation customers
- Plan and arrange tour packages, excursions, and day trips
- Find fare and schedule information
- Calculate total travel costs
- Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
- Tell clients about their trip, including details on required documents, such as passports or visas
- Give advice about local weather conditions, customs, and attractions
- Make alternate booking arrangements if changes arise before or during the trip
Skills of Travel Agent
Customer service skills: Travel agents should be fine-tuned in customer service skills, giving prompt and correct information to clients.
Communication skills: Travel agents must listen to customers, understand their travel needs, and offer appropriate travel advice and information.
Detail oriented: Travel agents must pay attention to details. They must make reservations at the correct dates, times, and locations to meet travelers’ schedules.
Organizational skills: Travel agents should have strong organizational skills, keeping client information in order and ensuring that bills and receipts are processed in a timely manner is essential.
Sales skills: Travel agents should have good sales skills so that they can persuade clients to buy transportation, lodging, or tours. This enables them to earn commissions and service fees.
Most travel agents work full time. Some work longer hours during peak travel times or when they must accommodate customers’ schedule changes and last-minute needs.
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